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Rosh MFM is hiring an Accounts Receivable Representative

Accounts Receivable Representative

Location: New York, Hybrid
Type: Full-Time
Department: Billing & Revenue Cycle Management

About Us

Rosh OB/GYN is a growing maternal-fetal medicine and women’s health organization dedicated to providing excellent care and a seamless patient experience. We are seeking a detail-oriented and proactive Accounts Receivable (A/R) Representative to support patient billing and collections using our Athena and Medi systems.

Position Summary

The A/R Representative is responsible for managing patient balances, answering billing inquiries, verifying eligibility, and coordinating payment collection activities. This role is ideal for someone who is organized, patient-focused, and understands the importance of timely collections and clear communication.

Key Responsibilities

• Manage patient responsibilities and outstanding balances in Athena and Medi EHR systems
• Check and verify patient eligibility and coverage prior to services as needed
• Communicate with patients by phone, email, and text to resolve billing questions and collect payments
• Handle inbound calls related to patient balances and billing concerns
• Proactively contact patients with overdue balances and follow up on payment arrangements
• Send out balance notifications via text and email using approved messaging templates and bulk messaging
• Collect monthly payment plan charges from the Monthly Payer List on the first Tuesday of each month
• Track payment activity and update internal notes and ledgers accurately
• Coordinate with the billing team to escalate insurance-related issues or claim rejections
• Support preparation of aging reports, refunds, and write-off reviews
• Maintain professionalism and patient privacy in compliance with HIPAA standards

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree a plus
• 1–2 years of experience in healthcare billing, medical office, or revenue cycle (preferred)
• Experience using Athenahealth and/or Medi is strongly preferred
• Knowledge of eligibility checking, insurance plans, deductibles, and patient responsibility workflows
• Strong communication skills, both written and verbal
• Customer service mindset with a calm and respectful phone presence
• Ability to manage sensitive information with discretion and professionalism
• Detail-oriented, organized, and able to follow through on tasks independently

Schedule

Full-time, Monday through Friday
Remote flexibility may be available for the right candidate

Benefits

• Competitive hourly rate
• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Supportive team environment and training

How to Apply

Email your resume to ariel.roshan@roshmfm.com with the subject line:
Accounts Receivable Representative – [Your Name]

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